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Privacy Policy

About your data.Clear and understandable.

On this page you can review what information is processed, for what purposes, and your rights regarding your personal data.

General information

Last updated: July 24, 2026

Digibus ("we", "our" or "the company") values the privacy of our users ("you" or "the user") and takes due care to protect your personal data. This privacy policy has been prepared under Law No. 6698 on the Protection of Personal Data ("KVKK") and related legislation to explain for what purposes and by what methods your personal data is processed when you visit our website at www.digibus.com.tr or use our services, and to explain your rights in this regard.

Data Controller

Under the KVKK, your personal data is processed by Digibus Digital Business Development Agency as the data controller.

Address: Çengelköy Mahallesi Kerime Hatun Camii Sokak No:14, 34680 Üsküdar / Istanbul

Email: info@digibus.com.tr Phone: 0850 885 2049

Personal Data Collected

The following categories of personal data may be collected through our website and service processes:

  • Identity and contact information: First name, last name, email address, phone number
  • Transaction security information: IP address, browser information, session logs
  • Cookie data: Site usage preferences and browsing behavior
  • Financial information: Invoice and payment information for service purchases
  • Request and application information: Information you submit through contact forms, quote requests and job applications

This data is obtained through the forms on our website, through cookies and, where our service processes require it, through third-party service providers.

Purposes of Processing Personal Data

The personal data we collect is processed for the following purposes, within the conditions set out in Articles 5 and 6 of the KVKK:

  • Providing the services you request and carrying out contract processes
  • Responding to your quote, information and contact requests
  • Carrying out marketing and information activities where you have given explicit consent
  • Analyzing website performance and improving the user experience
  • Fulfilling legal obligations and responding to requests from authorized institutions
  • Carrying out customer support processes

Transfer of Personal Data

To the extent necessary for the purposes stated above, and in accordance with the conditions set out in Articles 8 and 9 of the KVKK, your personal data may be shared with business partners from whom we receive hosting, customer relationship management (CRM) and analytics services. In this context, your data is stored on platforms known to comply with data security standards, such as HubSpot and Hostinger. Where these service providers’ servers are located abroad, the transfer is carried out in accordance with the KVKK’s provisions on transfers abroad. Other than this, your data is never sold to or transferred to any third party for commercial purposes.

Cookie Policy

Our website uses cookies to improve the user experience. The cookies we use fall into three groups:

  • Essential cookies: Required for the site’s basic functions to work.
  • Analytics cookies: Allow us to measure site traffic and usage habits anonymously.
  • Preference cookies: Remember settings such as your language and display preferences.

You can manage or block cookies at any time in your browser settings. If essential cookies are blocked, some parts of the site may not work as expected.

Data Security

We apply technical and administrative measures to protect your personal data against unauthorized access, loss or unlawful processing. These measures include a secure server infrastructure (SSL encryption), access authorization and data protection awareness within the team.

Data Retention Period

Your personal data is retained for as long as the processing purposes require and in accordance with the minimum retention periods set out in the relevant legislation. When the retention period ends or the processing purpose no longer applies, your data is deleted, destroyed or anonymized.

Your Rights under the KVKK

Under Article 11 of the KVKK, you may exercise the following rights by applying to the data controller:

  • To learn whether your personal data is being processed
  • If it has been processed, to request information about it
  • To learn the purpose of the processing and whether the data is used in line with that purpose
  • To know the third parties, in Turkey or abroad, to whom the data is transferred
  • To request the correction of incomplete or inaccurately processed data
  • To request the deletion or destruction of the data within the conditions set out in the KVKK
  • To request that corrections and deletions be notified to the third parties to whom the data was transferred
  • To object to an outcome against you that arises from the analysis of the processed data exclusively by automated systems
  • To request compensation if you suffer damage due to the unlawful processing of the data

Applications and Contact

To exercise the rights listed above or for questions about our privacy policy, you can reach us through the channels below. Your applications are answered within the periods set out in the KVKK and within 30 days at the latest.

Email: info@digibus.com.tr Phone: 0850 885 2049 Address: Çengelköy Mahallesi Kerime Hatun Camii Sokak No:14, 34680 Üsküdar / Istanbul

Policy Updates

This privacy policy may be revised from time to time in line with changes in legislation or updates to our services. The current version is always published on this page and is indicated by the "last updated" date at the top of the page.

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