Frequently asked questions
The questions on your mind.Clear answers.
Get to know Digibus, the way we work and where we could start together a little better.
01Who Is Digibus?
Digibus is a digital agency that offers digital business development, e-commerce investment, social media management and creative production services, drawing on the industry experience it has built since 2013. Since our founding in 2013, we have provided digital marketing services to leading Turkish brands such as A101, e-bebek, Modanisa, Medicana and Aras Kurye. Our team has a hybrid structure of strategists, designers, developers and AI agents; in line with our “human-in-the-loop” approach, people always have the final say.
02Which Digital Marketing Services Do You Offer?
- Social Media Management: Content production, strategy and reporting for Facebook, Instagram, LinkedIn, Twitter and TikTok.
- Google & Meta Ads: Search, display, shopping and video ad campaigns.
- SEO (Search Engine Optimization): Improving organic traffic and technical SEO solutions.
- Email Marketing: Segmented email campaigns and automations.
- Content Marketing: Blog, infographic and video content production.
- Influencer Collaborations: A micro/macro influencer approach suited to your audience.
We also offer e-commerce investment, ASO (App Store Optimization), AI-based growth solutions and digital transformation services. To learn about all our services, click here .
03Which KPIs (Performance Indicators) Do You Track in Ad Campaigns?
- ROAS (Return on Ad Spend)
- CPA (Cost per Acquisition)
- CTR (Click-Through Rate)
- Conversion Rate We optimize campaigns with metrics like these. We never claim something “looks good” without measuring it, and we share the data with you every month in transparent reports.
04How Long Does SEO Take to Deliver Results?
Let’s look at this question together based on your needs. Get in touch with us.
05How Can I Get Ahead of My Competitors on Google Ads?
- We improve your ad Quality Score.
- We build negative keyword lists.
- With ad extensions and landing page optimization, we increase your click-through rate.
The secret to outperforming competitors on Google Ads isn’t just a bigger budget; smarter targeting with the same budget is often more effective.
06What Is Your Payment Model?
- Monthly packages: For ongoing services such as social media management.
- Project-based: For work with a defined output, such as website design or an SEO setup.
- Performance-based: Payment when agreed KPIs are met; usually for conversion-focused ad campaigns.
We decide together which model suits you after talking about your needs and goals.
07Which Platforms Do You Run Ads On?
We run digital ads on the following platforms:
- Facebook and Instagram (Meta Ads)
- Google Ads (Search, Display, YouTube, Shopping)
- LinkedIn Ads
- TikTok Ads
- Twitter (X) Ads
- Yandex Ads
We decide together which platforms are most effective for your brand and audience. Your brand doesn’t have to be on every platform; sometimes going deeper on a few platforms is more profitable than spreading across all of them.
08I’m a Small Business. Can I Work with You?
Absolutely. Although our corporate references are well known, a significant part of our client portfolio is SMEs and startups. We create packages that fit your budget; what matters is not scale but a good mutual fit.
09I’m Thinking of Switching Agencies. How Does the Transition Work?
Ownership of your ad accounts, social media access and analytics always stays with you. During the transition, we review the previous work and plan together which tactics to keep and which to change. Our goal is not to start from scratch but to take you forward from where you are.
10What Should I Do as a First Step?
The fastest way is to use our Fit Assessment Form or Free Social Media Checkup. If you’d like to talk directly, you can reach us through our contact page.
We’re just one message away.
